The whole experience was great from the first phone call from John. He was wonderful throughout the whole process. He had to have a lot of patience with me at first because I was totally lost and it took me a while to figure out what I wanted. I had another estimate done before I found John, and John’s price was considerable lower and explained in detail what was included. The only change to the original estimate was when I asked him to do additional work. John helped me through the whole thing, and the results are fantastic! I never dreamed my bathroom could look like this!! I love everything about it!!!